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Service

Training & Support

Hands-on Reltio training for business users and developers, plus ongoing managed services to optimize your platform and keep your data operations running smoothly.

What We Deliver

Getting Reltio live is just the beginning. To realize the full value of your investment, your team needs to understand how to use it, and your platform needs ongoing tuning and support as your business evolves.

Datagist offers tailored training programs for every role — from business data stewards to platform developers — and flexible managed services engagements that give you access to expert Reltio support without the cost of a full-time hire.

Admin Training
Steward Training
Developer Training
Managed Support

By the Numbers

Users Trained500+
Training Programs4
Avg. Satisfaction Score4.9/5
Support Response Time< 4 Hours

What We Deliver

A comprehensive set of capabilities delivered as part of every engagement.

Admin Training

Deep-dive training for platform administrators covering configuration, user management, and operational procedures.

Steward Training

Business-friendly training for data stewards on reviewing matches, managing golden records, and quality workflows.

Developer Training

Technical training covering Reltio APIs, data pipelines, custom configurations, and best practices for developers.

Managed Support

Ongoing Reltio support with defined SLAs — issue resolution, platform monitoring, and regular health checks.

Platform Optimization

Periodic reviews of your Reltio configuration to tune matching rules, improve performance, and incorporate new features.

Documentation

Custom operational runbooks, admin guides, and architecture documentation delivered as part of every engagement.

How We Deliver It

A structured, proven approach that minimizes risk and maximizes time-to-value.

01

Training Needs Assessment

Identify your team's current knowledge gaps and define training objectives for each role group.

Role AnalysisGap AssessmentLearning Objectives
02

Curriculum Design

Develop a customized training curriculum with hands-on exercises built around your actual Reltio configuration.

Curriculum BuildExercise DesignLab Environment Setup
03

Delivery

Live instructor-led training sessions (remote or on-site) with hands-on labs in your Reltio sandbox environment.

Live SessionsHands-on LabsQ&A
04

Assessment & Certification

Post-training assessments to confirm knowledge retention and identify areas needing reinforcement.

Knowledge CheckCompetency Sign-offCertificates
05

Ongoing Support

Transition to managed support with defined SLAs, regular health checks, and continuous optimization.

SLA AgreementHealth ChecksOptimization Reviews

The Datagist Advantage

What sets our engagements apart from other Reltio consulting firms.

Team Empowerment

A trained team runs the platform independently — reducing dependence on external consultants.

Faster Adoption

Role-specific training accelerates adoption and reduces the learning curve for business users.

Reduced Risk

Properly trained admins and stewards reduce the risk of configuration errors and data quality issues.

Expert on Demand

Managed support gives you access to Reltio experts when you need them without full-time headcount cost.

Continuous Improvement

Regular optimization reviews ensure your platform evolves with your business needs.

Maximized ROI

Organizations that invest in training and support get significantly more value from their Reltio investment.

Common Questions

Yes — all training programs are available in both remote (virtual instructor-led) and on-site formats. Remote delivery works well for most teams.

Absolutely. Our steward training is specifically designed for business users with no technical background — focused on the day-to-day tasks of reviewing matches, managing records, and ensuring data quality.

Managed support engagements are flexible. They typically include a defined number of support hours per month, response SLAs, monthly health check calls, and access to our expert team for issues and questions.

Yes — all our training is built around your specific Reltio implementation, not generic platform training. Your team learns on the actual system they'll be operating.

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Ready to Get Started?

Schedule a free consultation and let's discuss your data challenges.